CAFM+ Service Desk

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Our CAFM is backed by an in-house, 24/7 Service Desk who proactively own jobs all the way.

24/7 365 Service Desk

Our in-house, 24/7 UK based Service Desk is a fundamental part of the Elogs offering, ensuring we are on hand to help you 365 days a year.

Asset Management

Easily connect assets to industry or custom service specifications and share with users and engineers. Our app lets engineers see past service data, making repairs and maintenance smoother.

Supplier Performance Monitoring

Access live data anytime with our intuitive supplier performance traffic lights, which help identify gaps and drive improvements.

Planned Preventative Maintenance

The PPM planner gives you clear visibility of scheduled maintenance across your portfolio, with real-time job updates and comprehensive audit trails to keep everyone informed.

Facilities Services

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Ensures fabric maintenance requirements are managed efficiently, cost effectively, and to the highest quality.

33 Point Audit

We conduct quality audits to ensure our supply chain consistently meets high standards, achieves KPIs/SLAs, and maintains quality and compliance.

Approved Contractors

All contractors used by Elogs Facilities Services are approved and verified using Prosure360, ensuring correct qualifications and certificates are held before work is carried out.

24/7 365 Service Desk

Coupled with Elogs CAFM+ Service Desk, we offer a 24/7 365 day UK based Service Desk to help ensure all jobs can be handled quickly and efficiently.

Keeping it Simple

We provide a single monthly bill, and the option of individual invoices on a site-by-site basis, so that your accounting costs are significantly reduced.

Occupier Portal

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A cloud-based portal to make facilities management easier.

Improved Communication

Use the in app message board to communicate with tenants easily and effectively.

Track Issues

Enable tenants to track the progress of maintenance and fabric works.

Keys

Occupier Portal has a Keys feature that helps to ensure all building access keys contractors do not leave your site with an important key.

Single Interface System

Control building processes, such as visitor sign in/ out, documentation management and more, from one place.

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Book a demo with the Elogs team to see how our products can help you unlock your assets’ potential.

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Expert facilities management services

As a leading facilities services company, we provide hassle-free solutions for maintaining the fabric of a building, saving you time and energy. Facilities services help you maximise efficiency, take control of your workday, improve relationships with your supply chain, and reduce your administrative burden so you can focus on running your business.

Helping organisations ensure safety and compliance in fabric works

Backed by the Elogs CAFM+ Service Desk, we have unrivalled experience in helping organisations ensure they are safe and compliant with all things related to fabric works. We provide a dedicated management team and quality department, both backed by an experienced support desk, that can deal with all your planned and reactive fabric needs.

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  • Download our Facilities Services brochure

    Want to learn more about Elogs Facilities Services, including how it can benefit your organisation and the integration possibilities? Download our brochure below to find out more today.

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  • JLL's Journey with Elogs Facilities Services

    Read how Facilities Services helped JLL accelerated performance with Elogs Facilities Services

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How Elogs Facilities Services work

Facilities management services provide a comprehensive solution for fabric maintenance (maintaining the structural features or ‘fabric’ of a building). If there is an issue, property managers, tenants and landlords can call a 24/7 Service Desk to report issues ranging from window cleaning and carpentry to toilet repairs and pest control. From the initial call, we handle everything by sourcing a pre-vetted contractor to carry out the maintenance.

Elogs’ system ensures all service providers are pre-checked using a 33-point audit process for quality, compliance, and reliability. We manage all arrangements including invoicing, so landlords receive a consolidated bill at the end of the month, making property maintenance hassle-free.

With UK-wide coverage and 24/7 backup, we’ve got you covered.

Elogs Facilities Services manages the supplier procurement and payments process on our client’s behalf, significantly reducing the administrative and accounting burden on the FM Community.

Our Fabric Maintenance Supply Chain

  • Supply chain

    Our supply chain comprises of Elogs Facilities Services approved contractors serving all areas of the UK and all trades.

  • Prosure360 verification

    We invite our Supply Chain to join the Prosure360 verification, an industry leading Safety Schemes in Procurement (SSIP) system.

  • Quality audits

    Elogs Facilities Services undertakes quality audits to ensure our supply chain are achieving consistently high standards of work and meeting our KPI’s/SLA’s.

  • 33 point audit matrix

    We audit a percentage of workload undertaken via our 33 points audit matrix ensuring quality and compliance across both live and retrospective onsite audits.

Services We Offer

  • We offer carpentry solutions that include repairs, installations, and builds to ensure the integrity of your property.

  • Handyman services provide a quick and efficient solution to everyday problems when it comes to property management.

  • It’s common need for locks to be repaired, fitted, and changed in properties. We have a great selection of locksmiths for all types of locks, ensuring security and accessibility.

  • We can arrange drainage services to help clear, repair, survey, and maintain your property’s drains. Our pre-vetted drain contractors can fix and prevent blockages, leaks, and flooding to ensure reliable drainage systems.

  • We coordinate roofing services including repairs, cladding, moss cleaning, and even complete replacements, ensuring your property is protected from the elements.

  • We find professional bricklayers to help with boundary walls, retaining walls, borders, and much more to ensure the structural integrity and aesthetic appeal of your property.

  • Our team coordinates professionals for road and path works. This ensures safe, smooth surfaces by addressing issues like potholes, resurfacing, and line-making to keep your road and driveway in top condition.

  • We arrange professional PAT testing services that ensure your electrical appliances are safe and compliant with regulations.

  • As a property manager, it’s important to ensure your windows are secure and energy efficient. We arrange glazing specialists to enhance the comfort, safety, and appearance of your property.

  • From spills and damage to installation and repairs, our services include capable carpet services for properties of all sizes.

  • We provide comprehensive flooring services for a variety of flooring types including hardwood, laminate, and tile. We can help with flooring issues from installation to maintenance and cleaning.

  • Our ceiling services include repairs, installation, and maintenance to keep your ceilings in great condition. Ceiling services are ideal if you need to fix water damage, install a new ceiling, or perform routine maintenance.

  • We provide decorating services to refresh the interior and exterior of your property. This includes painting, wallpapering, and other finishes to create an appealing and welcoming environment.

  • Our facilities management services can help with the installation, repair, and maintenance of all types of doors from interior and exterior to fire doors. We find experts in your area to ensure your doors are functional and secure.

  • From assembling new furniture to repairing old furniture, we find furniture services to fit your or your tenant's needs.

  • Plasterers ensure the smooth, durable finish of walls and ceilings. We will find an experienced plasterer for your needs whether it’s for minor repairs or complete re-plastering projects to get your property ready for decorating.

  • Our facilities management services offer professional asbestos inspection, removal, and management services to ensure your property is safe and compliant with health regulations. We have certified experts in our system with the highest safety standards.

  • We can arrange for the relevant services to help repair and maintain walls to keep them in excellent condition. From interior to exterior walls, we can find the service to help you.

  • We arrange paving services to include the installation and repair of driveways, walkways, and patios. Using high-quality materials, pavers create durable, safe, and visually appealing paved surfaces.

  • We arrange professional services for guttering and downpipe cleaning. This ensures efficient drainage and prevents water damage by keeping your gutters and downpipes in optimal working condition.

  • Our team arranges services that handle the installation, repair, and maintenance of fences and gates in your property’s garden. This improves the security, privacy, and appearance of your property.

  • We arrange expert services for pothole repair to ensure safe and smooth roads and parking services using durable materials and proven techniques.

  • We arrange specialists to work at height on your property safely and effectively using specialised equipment and techniques. Our team handles everything when it comes to arranging high access for your property.

  • We coordinate professional landscapers in your area to improve the functionality and aesthetics of your property’s garden from full redesigns to maintenance.

  • Call our 24/7 Service Desk if you need help maintaining your property’s garden. From neatening up flower beds to keeping the garden vibrant and healthy, we have a network of experienced gardeners who can help.

  • If you need new benches or seating installed or repairs to existing seating, we can coordinate professionals to help you with what you need.

  • Pest infestations can be common in certain areas, and it’s important to act fast. We provide effective pest control services to ensure a safe environment.

  • If your property’s windows need a thorough cleaning, or if you require regular cleaning to avoid build-up, we can arrange expert window cleaning services near you.

  • If your property has been vandalised with graffiti, we can organise effective removal to restore its original appearance.

  • We can coordinate the installation, maintenance, and inspection of fire extinguishers to ensure your fire safety equipment is fully operational and compliant.

  • From leaking pipes to bathroom installations, we have a network of skilled plumbers to provide reliable solutions to your property.

  • Call our 24/7 Service Desk to arrange the removal of unwanted fly tipping or ad-hoc wate removal from your building or premises.

Talk to a member of the Elogs team today

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